Terms & Conditions

Our online store offers you a convenient method for ordering your products.

Placing an order with www.herbalsupplies.com.au indicates your acceptance of the following Terms and Conditions.

Ordering method

All pricing is in Australian Dollars (AUD) and includes GST.

All payments are processed through our PayPal at checkout. We do not collect any credit card or banking information.

Alternatively orders can be placed via:
Phone (08) 82642453,
Fax (08) 8263 2033 
email sales@herbalsupplies.com.au

Online payment methods include:

 Paypal VISA Mastercard


Products are shipped between Monday and Friday (excluding public holidays and Christmas closure). Orders are sent via Australia post. For your convenience please ensure that someone is able to receive your items at the shipping address you specify. If someone is not available to receive the parcel, it will be delivered to the nearest post office and a pick up card will be left in your letterbox. All postage costs are calculated at the checkout.

Shipping times

Please allow 3–14 business days for delivery within Australia.

International customers

We DO NOT accept online orders from international customers. Please call our customers service team on
+61 8 8264 2453 for more information on placing an order with us or contact us at sales@herbalsupplies.com.au

It is your responsibility to check with your local authorities to ensure that products are permitted for import into your country (e.g. quarantine, customs, agriculture, food and drug).

Please establish what type of documentation you require with the goods. Herbal Supplies will NOT refund goods that have been refused entry in your country.